Folko Support

Last updated: September 2026

Questions, problems or ideas? Write to us and a person from the Folko team will answer.

Looking for how to do something in the app? The Help center walks through every feature, step by step.

Contact

Email support@folko.io, or use Profile → Send feedback in the app. Tell us the email you sign in with, your phone model and what you were trying to do. A screenshot helps.

Subscriptions

Plus and Max are billed by the App Store or Google Play, so cancellations, refunds and payment details are handled there. In the app, Profile → Manage subscription takes you straight to that page. After reinstalling Folko or changing phones, open the plans screen and tap Restore purchases.

Your account and data

To delete your account, see Delete Account. To request a copy of your data, email hello@folko.io. Privacy questions go to privacy@folko.io.