Delete Your Folko Account
Last updated: October 2026
You can delete your Folko account and all associated data directly from within the Folko app at any time. This page explains how, what gets deleted, and how to contact us if you need help.
In-App Deletion (Recommended)
Open the Folko app on your device and navigate to Settings → Account → Delete account. Confirm the deletion. Your account is closed right away and you are signed out on your other devices; all of your personal data is permanently deleted after 30 days. During those 30 days you can sign in again to cancel the deletion. If you are in charge of a shared cashbook that has other members, hand it to another member first: the app will not delete the account until you do.
What Gets Deleted
- Cashbooks only you belong to, and everything in them, plus your recurring transactions and savings goals
- Your email address and account identifiers
- Your Sign in with Apple authorization — we ask Apple to revoke it on your behalf
- Your push notification tokens
- Locally stored data on the device you used the app on
What May Be Retained
A limited set of records may be retained for legitimate legal and operational reasons:
- Subscription event records (renewals, cancellations) that our billing provider sends us, kept for accounting and dispute handling; they contain your account identifier and no card details
- Subscription transaction records retained by Apple App Store or Google Play Store — these are outside Folko's control. Deleting your account does not cancel your subscription: the store keeps billing you until you cancel it there
- Backups containing anonymized data may persist for up to 90 days before being overwritten
- In a cashbook shared with others, the transactions you took part in and the name you had there stay in its history, so everyone else's balances remain correct. A shared cashbook you are in charge of must be handed to another member first.
Email Request (Alternative)
If you cannot access the app — for example, you've uninstalled it or lost device access — you can request account deletion by emailing privacy@folko.io from the email address associated with your account. We will verify ownership and process the deletion within 30 days.
Questions
For questions about deletion or data retention, contact privacy@folko.io.