Help centerPlans & account
Account, data and privacy
Your account lives in Profile: tap your avatar at the top of Home.
Your account
- Tap your name to change it, or Email address to change the email you sign in with.
- Language switches between 15 languages. Switching to or from Arabic asks for a restart, to change the layout direction.
- Send feedback goes straight to the Folko team.
Using Folko offline
Folko works without a connection. What you log offline waits on your phone and syncs when you are back. If something cannot sync, Folko keeps it and shows it, with Try again; it is never dropped silently.
A few things need a connection: installment plans, the Splitwise import, email invites, receipt scans and voice entries.
Your data
Export any cashbook from Reports; CSV is free on every plan. For a copy of all your data, email hello@folko.io.
Delete your account
- Open Settings and tap Delete account.
- Confirm twice. If you own cashbooks shared with other people, Folko first asks you to transfer or archive each one.
- Deletion happens after 30 days. Until then you can change your mind with Cancel deletion on Profile.
More detail: Delete Account.
Power-user tips
- Signing out while changes are still waiting to sync deletes them. Folko warns you first.
- Folko is for adults: you confirm you are 18 or older when you sign in.
Still stuck? Email support@folko.io or see Support. A person from the Folko team will answer.