Help centerPlans & account

Account, data and privacy

Your account lives in Profile: tap your avatar at the top of Home.

Your account

Using Folko offline

Folko works without a connection. What you log offline waits on your phone and syncs when you are back. If something cannot sync, Folko keeps it and shows it, with Try again; it is never dropped silently.

A few things need a connection: installment plans, the Splitwise import, email invites, receipt scans and voice entries.

Your data

Export any cashbook from Reports; CSV is free on every plan. For a copy of all your data, email hello@folko.io.

Delete your account

  1. Open Settings and tap Delete account.
  2. Confirm twice. If you own cashbooks shared with other people, Folko first asks you to transfer or archive each one.
  3. Deletion happens after 30 days. Until then you can change your mind with Cancel deletion on Profile.

More detail: Delete Account.

Power-user tips

Still stuck? Email support@folko.io or see Support. A person from the Folko team will answer.